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Frequently Asked Questions
Faroosh offers a wide range of high-quality, natural products including cold-pressed oils, premium dry fruits, and other organic essentials that promote a healthier lifestyle. Each product is carefully selected to ensure freshness, purity, and value for our customers.
Yes, absolutely. All Faroosh products are sourced from trusted farmers and suppliers, ensuring they remain free from chemicals, preservatives, or artificial additives. We focus on maintaining the authentic quality and nutritional value of each item we sell.
Orders are typically processed within 24 hours and delivered within 2–5 working days, depending on your location. We also provide real-time tracking updates so you can monitor your order from dispatch to delivery.
Yes! If your order arrives damaged, incorrect, or doesn’t meet your expectations, you can request a return or exchange within 7 days of receiving it. We’re committed to making sure every customer is satisfied with their purchase.
You can reach us through our website’s contact form or by email. Our support team is available during business hours and always ready to help with product inquiries, orders, or general questions.
Faroosh uses trusted and encrypted payment gateways to ensure your information is protected. Your privacy and security are our top priorities during every transaction.
Store dry fruits in airtight containers in a cool, dry place away from sunlight. For oils, make sure the cap is tightly closed after each use and keep the bottle in a shaded area.
Most of our dry fruits and oils are naturally gluten-free, vegan, and suitable for a variety of diets. However, all items are processed in facilities that handle nuts, so we advise customers with severe nut allergies to exercise caution.